Real cases

Kitchen equipment without CE marking, stopped at the port of Hamburg

A restaurant owner orders professional kitchen equipment directly from China. At the port of Hamburg, customs inspects it: no CE marking, no labels on the devices, no manual with safety instructions. Two expensive options remain: have the equipment disposed of at the port or ship it back at his own cost, without knowing whether the manufacturer will take it back. It never reached his kitchen. He only came to us afterwards.

What we would have found beforehand Package L shows which marking and which documents are required. The inspection before shipment would have spotted the missing CE marking on the devices.

What can go wrong without a check (Example figures)

• Your deposit goes to a company that does not exist as stated€2,400 deposit lost · Check S: the bank account does not belong to the company.
• The “manufacturer” is only a trader and adds 30 %€2,400 too much on €8,000 of goods · Check S spots the trader, package M finds real manufacturers.
• 2,000 pieces arrive, every tenth is defectiveGoods unsellable, returns hardly possible · Inspection before shipment.
• Market surveillance finds missing documents after the goods are already on saleProduct taken off the market, recall, fines possible · Package L: documents checked beforehand.
• Untested substances in products that touch skin or foodSkin rash for your customer, liability, recall · Package L: are there test reports, for example on REACH or food contact?